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Monday: 9:00 AM – 5:00 PM |
Tuesday: 9:00 AM – 5:00 PM |
Wednesday: 9:00 AM – 5:00 PM |
Thursday: 9:00 AM – 5:00 PM |
Friday: 9:00 AM – 5:00 PM |
Saturday: Closed |
Sunday: Closed |
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Showing 5 reviews Rating:1 Iv been insured with this company for over 20 years,being messed around by the renewal team .canot believe the hassle I’m going through to renew my policy,
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Rating:1 I have black taxi insurance with this firm as the underwriters and after a smashed rear windscreen i have nothing but hassle trying to get it fixed , its not just them but every firm they continually pass you onto. They wont honour there own policy wording. shocking. AVOID AVOID
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Rating:1 Do not use!!! Have a Fleet Insurance with them! they took one of the vans for repairs after an accident. That was in June 2022 and I still don’t have the van back, been calling them everyday since and everyday is a different answer “we don’t know where the van is” , “ oh you don’t have it”, “we can’t find someone to fix it”. I still have to pay for the van out of my pocket as they refuse to cover it. They now just refuse to take my calls whenever I try or just ask me for all the info “as per the policy” and transfer my call to 5 other people that ask me the same thing just so I can finally be told to just wait. Do not use them they just run an insurance scam it’s not worth saving a few pounds with them just so you pay more if an accident happens. Update February 2023 and the van is stil not fixed latest news is that hey found a shop that can fix it and they are awaiting for the air bags since December so it’s still a long way to go. Also found out that the shops that can repair this...
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Rating:1 Honestly the worst insurance company I’ve ever had the misfortune to deal with. Their customer service is virtually non existent, very difficult to even get to speak to someone. Their response time by e mail is months not days or weeks. I would advise everyone to avoid them, pay a bit more and have the peace of mind of knowing that you’re dealing with a professional organisation
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Rating:1 Got a price from them, price was slightly higher than expecting, they managed to bring it down closer to my previous price, accepted it, was asked to wait an hour for the policy to be written etc, waited nearly two hours, was then told they made an admin error and got the date of birth wrong, this was confirmed 3/4 times with security checks unsure how I passed security using my DOB and it was still put in wrong, this added £1500+ to my premium. Complete waste of time.
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Thanks for submitting your review!Simon
Kalifah Telliam worst insurance handler possible
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