Papillon Chigwell Ltd

Average score: 3.6/5
(5 reviews)
   13 Brook Mews, High Road, Chigwell IG7 6PF, UK
   +44 20 8500 6080
   Italian restaurant

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Opening hours

Opening hours
Monday: 12:00 – 3:00 PM, 5:30 – 11:00 PM
Tuesday: 12:00 – 3:00 PM, 5:30 – 11:00 PM
Wednesday: 12:00 – 3:00 PM, 5:30 – 11:00 PM
Thursday: 12:00 – 3:00 PM, 5:30 – 11:00 PM
Friday: 12:00 – 3:00 PM, 5:30 – 11:00 PM
Saturday: 12:00 – 3:00 PM, 5:30 – 11:00 PM
Sunday: 12:00 – 3:00 PM, 5:30 – 11:00 PM

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Reviews

All reviews

    Showing 5 reviews
  1. Rating:

    4
    Good food, large portions, friendly staff. What’s not to like?
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  2. Rating:

    5
    Fantastic service, food, value. A great night out. I thoroughly recommend.
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  3. Rating:

    5
    Love this place, food is amazing staff are are always welcoming, addicted to the melanzana, the chicken limone, and the tiramisu
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  4. Rating:

    3
    This was my second visit to the restaurant after its refurbishment, and the fresh new look was quite appealing. Surprisingly, despite its popularity in the neighborhood, it wasn’t very busy during my visit. I was there with friends and we had a lovely time catching up. The host was gracious, allowing us to enjoy our evening without feeling rushed. We sampled a variety of food and drinks, but unfortunately, the quality of the dishes didn’t meet my expectations. The tempura prawns seemed frozen, lacking freshness, while the carpaccio was warm and under-seasoned. The presentation of the parmigiana could have been better. The main courses were equally disappointing: the monkfish was excessively salty and overcooked, the spaghetti bolognese sauce was heavy, and the chicken was burnt on the outside. The lamb chops were decent, but not exceptional. Dessert was passable, although it could have been more artfully presented. On a positive note, the hospitality was delightful, and the...
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  5. Rating:

    1
    Not impressed at all.
    Booked a table for 5 girl friends for our Christmas get together in October for mid December. When we turned up the waiters barely acknowledged us, after speaking with him to say we have a table booked they said it’s not ready do you want to get a drink. We replied no because there wasn’t actually any space to sit and have a drink there and we had just come from the pub opposite. We said we would wait on the side until table was ready. After feeling quite in the way for 5 minutes we asked how long they thought the table was going to be and the waiter replied saying they can’t say. We then obviously said we were going to leave and try to find somewhere else to eat to which they appeared to not care that much and was happy to see us out.

    Considering we booked the table so far in advance this was really poor customer service. And the way they spoke to us and just dismissed us when we enquired how long it would be is just not on at all.

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